Hello, my name is

Rukaiya

Sr. Business Analyst

About me

I am a certified Sr. business analyst based in Austin, with a rich experience of over 8 years in business analysis.

I analyze and understand organizations' technology needs and helping determine solutions that support business objectives

I collaborate with various departments and stakeholders to gather, document, and analyze business requirements, processes, and workflows. I  translate these requirements into functional specifications for technology teams and work closely with project managers, developers, and testers to ensure successful project delivery. I also get involved in identifying areas for process improvement and recommending solutions to enhance operational efficiency and effectiveness.

What I do

With over 8 years of experience in IT analysis and project management, I leverage my technical knowledge and problem-solving skills to bridge communication gaps between business and technical teams. I specialize in gathering system and business requirements, evaluating processes, documenting specifications, and supporting solution implementation that improves efficiency.

Requirements

Work closely with business stakeholders to understand their needs, objectives, and challenges. Elicit, document, and analyze business requirements, processes, and workflows. Translate business requirements into clear and concise functional specifications for technical teams.

Solution Design

Collaborate with technology teams to design solutions that meet business needs.
Propose innovative and practical solutions to address business challenges.
Ensure that proposed solutions align with the organization's strategic goals and technological capabilities.

Communication

Serve as a liaison between business stakeholders and technology teams. Communicate complex technical concepts to non-technical stakeholders. Present findings, recommendations, and project updates to various audiences.

Skills

Business Analysis
Technical Skills
Data and Process Analysis
Analytical Skills

My Experience

2021-2024

Global Systems LLC (Corewell)

Sr. Business Analyst

Worked on a project to develop a web-based service application for streamlining office workflow processes.

2018-2021

Global Systems LLC (Coventry Health)

Business Analyst

Worked on an accounts receivable modernization project along with improving the tracking process for the medical claims.

2016-2018

Global Systems LLC (Allscripts)

Business Analyst

Worked on a project to develop state-of-the-art web-based technology re-engineered from a legacy database technology, including the improved business functions.

Certified Business Analysis Professional (CBAP) ®

International Institute of Business Analysis (IIBA) – Certificate #71911579

Certified Scrum Master (CSM) ®

Scrum Alliance – Certificate #001657555

Contact Me

Whether you wish to discuss new ideas or have a project for me, simply fill this form and I’ll get back to you soon.


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